REVIEWS

We take customer service very seriously. Take a look at our reviews and see what our clients have to say about their experience with PC Man, WiFi Man and AV Man.

EXCELLENT rating
Based on 112 reviews
We have used Mike on several occasions and have found him responsive, pleasant to deal with and good at solving problems. We have no hesitation in recommending his services.
Corinna and Ralph Evers
Corinna and Ralph Evers
7 March 2023
I have worked with Michael for over 10 years - both for internet issues and basic IT / laptop issues and he has been excellent at providing bespoke solutions that suit my needs. The options he provides can seem expensive initially, but once you understand what the system is doing for you it's definitely worth the investment. The first set up he created for me didn't fail once in over 10 years of use, and the hardware he provided was still going strong when I moved out of the property (so well in fact, that the next owner has chosen to continue the service). What Michael does really well is optimise the environment you have and make it the best it can be for you. He provides additional kit and software to maximise the internet you have available at your property - either to get around physical limitations like at my first property, where the flat was long and thin making it hard to get WiFi to reach the back of the flat where the office was located, or technical limitations, like with my current house where there is no fibre in the area. He then provides monitoring software which he uses to identify quickly where an issue is if you experience one. He's quick to respond, and explains things clearly. Take the time to understand the solutions Michael suggests, make your needs clear ( we were less hi-tech than Michael so didn't need everything he initially proposed) and he will provide a great solution, which is reliable and future proofed. He's professional and importantly, you can trust his advice.
Jenny Heyes
Jenny Heyes
3 March 2023
I have been using PC Man for many years now for all my company IT requirements and they have always been great to deal with. Responsive and helpful in a crisis and good for all general PC needs.
Fiona Andrews
Fiona Andrews
1 February 2023
I contacted Michael as there was an issue with my ethernet cable to my office. He came by the house and sorted it within a couple of days. Asides from that he suggested a few changes that i might want to consider in the future and let me know a few short term fixes that i could do myself.
Scott Miller
Scott Miller
27 January 2023
I contacted Michael ( PC Man) because I was not happy about how my internet and WiFi were working. We made an appointment for him to come and review my systems. He ascertained that my broadband connection was only around 10Mbps but explained that this could not be improved as we could not get fibre provision through BT Openreach. He explained that our WiFi distribution through the house could be improved by adding ethernet connections and Wireless Access Points (WAPs). Other improvements suggested were a better router and a new desktop computer. These changes were implemented on agreed dates and Michael and his team were at all times courteous and helpful. He explained everything carefully and helpfully and was always responsive to my emails.
Michael Jones
Michael Jones
30 November 2022
Thank you to you and your team for all your help. You helped save not only my files but my sanity!
Academy Heating
Academy Heating
28 October 2022
Responsive, efficient service. Very helpful troubleshooting any problems and also at anticipating any issues.
Luke Fredberg
Luke Fredberg
19 October 2022
I have used Michael @ PC Man for the last 5 years for everything from a Sonos installation, helping with Sky Q, a home network and Wifi in every room. He is brilliant, prompt and on top of his game. You cannot go wrong.
Gert Van Rooyen
Gert Van Rooyen
13 October 2022
I've been a customer of PC man for ten years. Solid professionals who really know their stuff - highly recommended.
Adam Hazelwood
Adam Hazelwood
13 September 2022

Professional, reliable and expert. Highly recommended.

Neil C

An excellent service. Everything explained in plain English. Fixed my problem quickly and did a few other small jobs while they were here!
Would recommend PC Man for domestic or business.

Terry Ashton

Great advice on how to boost my home wifi, very friendly support and timely installation, great service throughout. Highly recommended

Quentin B

I only wish I had used PC Man earlier to solve my wifi problems. Excellent service and my problem is solved.

Steve J

I have been using PC Man for many years now for all my company IT requirements and they have always been great to deal with. Responsive and helpful in a crisis and good for all general PC needs.

Fiona Andrews

Excellent service, Michael provides a professional and friendly service. He set up our home and work internet service which runs very smoothly. He is always very helpful and I would thoroughly recommend him.

Rachel Jackson

Diligent and efficient. Excellent customer service.

Morgane Cortese

Efficient and organised, talked through different solutions. System has worked as expected since installation.

Victoria Balchin

Our business relies on networked and hosted systems, which means the quality of those systems and our IT support are probably the most important things we need for the business to function properly. PC Man gives us the quality and reliability we need, but also understands that as we are a small business, we need value for money, and support that we can scale up as the business grows. Highly recommended.

Michael has been a great support for my small business over the last couple of years. Always available at short notice he get the job done and makes good suggestions of tweak my set ups to my business can best move forward. Also not question is too small. As a technophobe it’s great to have someone like that as a support.

Stephanie W

PROFESSIONAL SUPPORT WHEN YOU NEED IT

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