REVIEWS

Michael came to evaluate issues with my internet and to see whether any updates or upgrades could assist as we were having significant issues . Michael gave me a clear set of options and pricing which was easy to understand. He finished the first phase yesterday and I was delighted with the service. He sorted out all the kit in the property and made a mass of untidy and unsightly cabling vanish . He explained what he was doing and why , and as I work at home went to great trouble to ensure the internet down time was minimised . I was very impressed , so thank you Michael for sorting everything out so well

I rang in despair as my smart Tv had stopped connecting to the internet. I thought I might need a whole new set up - Michael talked me through what I neeeded to do. And it worked. Really helpful.

We have used Mike on several occasions and have found him responsive, pleasant to deal with and good at solving problems. We have no hesitation in recommending his services.

I have worked with Michael for over 10 years - both for internet issues and basic IT / laptop issues and he has been excellent at providing bespoke solutions that suit my needs. The options he provides can seem expensive initially, but once you understand what the system is doing for you it's definitely worth the investment. The first set up he created for me didn't fail once in over 10 years of use, and the hardware he provided was still going strong when I moved out of the property (so well in fact, that the next owner has chosen to continue the service). What Michael does really well is optimise the environment you have and make it the best it can be for you. He provides additional kit and software to maximise the internet you have available at your property - either to get around physical limitations like at my first property, where the flat was long and thin making it hard to get WiFi to reach the back of the flat where the office was located, or technical limitations, like with my current house where there is no fibre in the area. He then provides monitoring software which he uses to identify quickly where an issue is if you experience one. He's quick to respond, and explains things clearly. Take the time to understand the solutions Michael suggests, make your needs clear ( we were less hi-tech than Michael so didn't need everything he initially proposed) and he will provide a great solution, which is reliable and future proofed. He's professional and importantly, you can trust his advice.

I have been using PC Man for many years now for all my company IT requirements and they have always been great to deal with. Responsive and helpful in a crisis and good for all general PC needs.

I contacted Michael as there was an issue with my ethernet cable to my office. He came by the house and sorted it within a couple of days. Asides from that he suggested a few changes that i might want to consider in the future and let me know a few short term fixes that i could do myself.

I contacted Michael ( PC Man) because I was not happy about how my internet and WiFi were working. We made an appointment for him to come and review my systems. He ascertained that my broadband connection was only around 10Mbps but explained that this could not be improved as we could not get fibre provision through BT Openreach. He explained that our WiFi distribution through the house could be improved by adding ethernet connections and Wireless Access Points (WAPs). Other improvements suggested were a better router and a new desktop computer. These changes were implemented on agreed dates and Michael and his team were at all times courteous and helpful. He explained everything carefully and helpfully and was always responsive to my emails.

Thank you to you and your team for all your help. You helped save not only my files but my sanity!

Responsive, efficient service. Very helpful troubleshooting any problems and also at anticipating any issues.