ONLINE IT SUPPORT
Although PC Man is always happy to come to you, we realise that in some instances it’s more convenient for you if we don’t – particularly in the current climate. That’s why alongside our onsite computer support, we offer online IT support too – helping home and business users with your computer problems remotely, at a time that works for you.
Our experienced computer experts are trained on PCs and Apple products. With a remote IT support session you will receive exactly the same level of excellent service as our onsite clients, explained in clear language that you understand. And the best part is, we can offer you IT support wherever you are in the world, as long as you have an internet connection.
HOW REMOTE IT SUPPORT SESSIONS WORK
Arranging an online IT support session couldn’t be easier, simply book your appointment below. Once we receive your request, one of our computer superheroes will be in touch to arrange a time that suits you and to guide you through the remote access process so that we can securely log on to your computer.
Although PC Man’s computer experts are based in London, you can be anywhere in the world – all you need is an internet connection.
PEACE OF MIND – OUR WORK GUARANTEED
You are in control of the remote session at all times and can disconnect at any point. Once your IT issue is resolved, our computer superhero will confirm that all is working as it should and that you are happy and then disconnect.
We offer a seven day money back guarantee, so if for any reason we are unable to resolve your issue remotely you will receive an immediate refund and the offer of a site visit.