I have worked with Michael for over 10 years – both for internet issues and basic IT / laptop issues and he has been excellent at providing bespoke solutions that suit my needs. The options he provides can seem expensive initially, but once you understand what the system is doing for you it’s definitely worth the investment. The first set up he created for me didn’t fail once in over 10 years of use, and the hardware he provided was still going strong when I moved out of the property (so well in fact, that the next owner has chosen to continue the service). What Michael does really well is optimise the environment you have and make it the best it can be for you. He provides additional kit and software to maximise the internet you have available at your property – either to get around physical limitations like at my first property, where the flat was long and thin making it hard to get WiFi to reach the back of the flat where the office was located, or technical limitations, like with my current house where there is no fibre in the area. He then provides monitoring software which he uses to identify quickly where an issue is if you experience one. He’s quick to respond, and explains things clearly. Take the time to understand the solutions Michael suggests, make your needs clear ( we were less hi-tech than Michael so didn’t need everything he initially proposed) and he will provide a great solution, which is reliable and future proofed. He’s professional and importantly, you can trust his advice.
