IT SUPPORT SERVICES
Our computer services extend well beyond computer repair. We can help you set up your device, whether a desktop computer, laptop, iPad or smartphone, troubleshoot internet issues, support you with Microsoft 365, set up your wireless network, help with backing up files and photos and synching your data across all your devices. We can remove viruses and malware and do an overall health check to make sure everything is working efficiently.
We are home WiFi specialists and can install or upgrade your home WiFi network, dealing with any WiFi problems you may be experiencing and ensuring high-speed WiFi throughout your property, including outside areas. We can also set up and manage parental controls on your internet service to keep your children safe online.
We offer a comprehensive range of home computer services. If you do not find what you are looking for, please do not hesitate to contact us. For details of our rates please click here.
WORKING FROM HOME
Need to work from home? We can facilitate all aspects remote working from the the set up of secure VPN services to the supply of a high speed internet connection and VoIP services – enabling you to have a fully functioning office environment in the comfort of your own home.
FRIENDLY, EFFICIENT SERVICE
With PC Man you are guaranteed a friendly and efficient IT technician every time. We are straight talking, don’t use jargon and are honestly priced. We believe strongly in personal service, so you will never deal with a ticketing system or a call centre and will always deal directly with one of our IT engineers. See what our clients have to say about our service.
Michael came to evaluate issues with my internet and to see whether any updates or upgrades could assist as we were having significant issues . Michael gave me a clear set of options and pricing which was easy to understand. He finished the first phase yesterday and I was delighted with the service. He sorted out all the kit in the property and made a mass of untidy and unsightly cabling vanish . He explained what he was doing and why , and as I work at home went to great trouble to ensure the internet down time was minimised . I was very impressed , so thank you Michael for sorting everything out so well
We have used Mike on several occasions and have found him responsive, pleasant to deal with and good at solving problems. We have no hesitation in recommending his services.
I have worked with Michael for over 10 years – both for internet issues and basic IT / laptop issues and he has been excellent at providing bespoke solutions that suit my needs. The options he provides can seem expensive initially, but once you understand what the system is doing for you it’s definitely worth the investment. The first set up he created for me didn’t fail once in over 10 years of use, and the hardware he provided was still going strong when I moved out of the property (so well in fact, that the next owner has chosen to continue the service). What Michael does really well is optimise the environment you have and make it the best it can be for you. He provides additional kit and software to maximise the internet you have available at your property – either to get around physical limitations like at my first property, where the flat was long and thin making it hard to get WiFi to reach the back of the flat where the office was located, or technical limitations, like with my current house where there is no fibre in the area. He then provides monitoring software which he uses to identify quickly where an issue is if you experience one. He’s quick to respond, and explains things clearly. Take the time to understand the solutions Michael suggests, make your needs clear ( we were less hi-tech than Michael so didn’t need everything he initially proposed) and he will provide a great solution, which is reliable and future proofed. He’s professional and importantly, you can trust his advice.
Responsive, efficient service. Very helpful troubleshooting any problems and also at anticipating any issues.