VoIP TELEPHONY

VoIP TELEPHONY SERVICES

PC Man provide VoIP telephony services to both private residences and businesses across the UK and internationally. VoIP (Voice Over Internet Protocol) is the process of making and receiving calls over an internet connection, as opposed to a traditional copper telephone line. Having been in the public domain since 1995, VoIP telephony is in no way a new phenomenon but has grown in prevalence, owed largely to its cost saving benefits when compared to traditional telephony, and its useful additional features.

Traditional telephony, commonly known as PSTN (Public Switch Telephone Network) or Voice Over Copper, is already in the process of being phased out in the UK, with full withdrawal expected by 2026. PC Man offers a boutique VoIP solution, delivering a premium service – a dedicated account manager, accessible support with no call centre to deal with or lengthy waits on the line and equipment selected for optimum performance.

With the choice of industry leading hardware from vendors such as Polycom and Yealink, fixed or cordless handsets, local or non-geographical numbers, voicemail to email services and a lot more, PC Man have you covered. Whether an SME or home user, get in touch today to see how we can help you get your VoIP system online and enjoy seamless communications with work colleagues, friends, and family alike.

BENEFITS OF VoIP

COST SAVING
NO HIDDEN FEES OR METERED LONG DISTANCE CALL CHARGES
BETTER FUNCTIONALITY
ADDITIONAL FEATURES NOT AVAILABLE ON LANDLINES
EASE OF USE
EASY TO INSTALL & UPDATE

FLEXIBILITY
MAKE AND RECEIVE CALLS ANYHERE IN THE WORLD AT NO EXTRA COST
COMPLETELY PORTABLE
HASSLE FREE MOVES FROM HOME OR OFFICE
EVOLVING TECHNOLOGY
ADDITIONAL FEATURES REGULARLY ADDED

MORE THAN JUST VOICE CALLS

The most obvious advantage of using VoIP is that calls from a VoIP telephone system tend to be cheaper than a traditional phone system, particularly as you are able make and receive calls anywhere in the world at no additional cost. However, VoIP telephony also offers greater functionality than landlines with the option to host video conferencing and transmit multimedia (images, video, text) messages during your phone or video calls.

Systems can also include features such as voicemail, call analytics, anonymous call rejection and voicemail-to-text transcription. And, in the event that you need to relocate or move home, your VoIP system can be easily transferred to your new location.

WORKING FROM HOME

With Work From Home scenarios likely to stay for the long term, and as we all lean on our home internet and telephony that much more, now is the time to invest in your IT set up. PC Man are able supply you with the complete solution to support your VoIP system including high speed internet connections and WiFi systems, and network security.

GET YOUR VOIP SYSTEM ONLINE TODAY

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Cyber Security

Remote Access

Michael came to evaluate issues with my internet and to see whether any updates or upgrades could assist as we were having significant issues . Michael gave me a clear set of options and pricing which was easy to understand. He finished the first phase yesterday and I was delighted with the service. He sorted out all the kit in the property and made a mass of untidy and unsightly cabling vanish . He explained what he was doing and why , and as I work at home went to great trouble to ensure the internet down time was minimised . I was very impressed , so thank you Michael for sorting everything out so well

Lynn Michael

19 May 2023

I rang in despair as my smart Tv had stopped connecting to the internet. I thought I might need a whole new set up - Michael talked me through what I neeeded to do. And it worked. Really helpful.

Julian Birkett

11 March 2023

We have used Mike on several occasions and have found him responsive, pleasant to deal with and good at solving problems. We have no hesitation in recommending his services.

Corinna and Ralph Evers

7 March 2023

I have worked with Michael for over 10 years - both for internet issues and basic IT / laptop issues and he has been excellent at providing bespoke solutions that suit my needs. The options he provides can seem expensive initially, but once you understand what the system is doing for you it's definitely worth the investment. The first set up he created for me didn't fail once in over 10 years of use, and the hardware he provided was still going strong when I moved out of the property (so well in fact, that the next owner has chosen to continue the service). What Michael does really well is optimise the environment you have and make it the best it can be for you. He provides additional kit and software to maximise the internet you have available at your property - either to get around physical limitations like at my first property, where the flat was long and thin making it hard to get WiFi to reach the back of the flat where the office was located, or technical limitations, like with my current house where there is no fibre in the area. He then provides monitoring software which he uses to identify quickly where an issue is if you experience one. He's quick to respond, and explains things clearly. Take the time to understand the solutions Michael suggests, make your needs clear ( we were less hi-tech than Michael so didn't need everything he initially proposed) and he will provide a great solution, which is reliable and future proofed. He's professional and importantly, you can trust his advice.

Jenny Heyes

3 March 2023

I have been using PC Man for many years now for all my company IT requirements and they have always been great to deal with. Responsive and helpful in a crisis and good for all general PC needs.

Fiona Andrews

1 February 2023

I contacted Michael as there was an issue with my ethernet cable to my office. He came by the house and sorted it within a couple of days. Asides from that he suggested a few changes that i might want to consider in the future and let me know a few short term fixes that i could do myself.

Scott Miller

27 January 2023

I contacted Michael ( PC Man) because I was not happy about how my internet and WiFi were working. We made an appointment for him to come and review my systems. He ascertained that my broadband connection was only around 10Mbps but explained that this could not be improved as we could not get fibre provision through BT Openreach. He explained that our WiFi distribution through the house could be improved by adding ethernet connections and Wireless Access Points (WAPs). Other improvements suggested were a better router and a new desktop computer. These changes were implemented on agreed dates and Michael and his team were at all times courteous and helpful. He explained everything carefully and helpfully and was always responsive to my emails.