We take customer service very seriously. Read what our clients have to say about their experience with PC Man
PC Man was recommended to me when we had repeated problems with my home internet connection. We wanted a decent home network to use Sonos, have WiFi that’s reliable enough for me to work from home, and watch Netflix without it dropping out. We’d been trying to do this on the standard BT equipment, but it wasn’t up to it. I told PC Man what we wanted to do, and they just made it all happen. They set up everything we needed, providing all the equipment (including routers and Sonos), ran the cabling under the floors so it’s completely invisible, gave us a really neat ‘hub’ for all the technology, tested it all – even the TV channels – to check we were happy, and made sure we could work everything before they left. We now have fantastic WiFi, TV and music throughout the flat, with no cables showing, and couldn’t be happier. It was a really great service, and I wholeheartedly recommend them.
We have been using PC Man/Michael to look after our household IT set up for almost ten years now. His advice is clear and accurate, and he listens to what it is you want to achieve. He is always punctual, tidy and efficient. He resolves any issues quickly, and is reliable and trustworthy. In short PC Man provides a great service and I wouldn’t hesitate to recommend him.
I’ve been using PC Man for around 5 years for a variety of smaller jobs and one large installation too. For the larger job they installed a projector, screen and sound system for my TV including in ceiling speakers. The whole system is amazing and I’ve been so pleased with the results as it involved working around builders plus they recommended all of the hardware so I didn’t have to worry about a thing. What I really appreciate though is having support on the smaller things. PC Man are able to come to my house or my office, whichever is best for me and sort stuff like routers, buying new laptops, transferring all the data and taking all the hassle out of it for me. Definitely recommend.
Highly recommended – Michael advised me on what printer to get, put some new memory in my computer to make it go faster. He also did a big job in synchronising my phone, computer on the cloud and changed some settings on my WiFi channel to make it faster.
They get the job done and are reliable and punctual and trustworthy. Have used them many times and will continue to do so.
Excellent service -We have been using Michael for some years now and he has just finished quite a complex project for us which we are totally delighted with. The quality of Michael’s work is always fantastic in fact his attention to detail is meticulous. He explains everything in a language that I can understand – no techno babble!! He is totally reliable and always sticks to the price quoted. We have never had any surprises with unexpected ‘extras’ that we weren’t expecting. We look forward to working with him again.
Reliable, cutting edge service – I have been a customer of PC Man for years. Michael has completed many projects for us including restoring lost data, sourcing PCs and laptops, installation of software, creation of wifi systems and email hosting. We just underwent a total renovation of our home, and Michael and his team did all the cabling and other installation for the wifi, SONOS and television system. All the work was completed to the highest standard. Michael is always aware of the newest technology and is able to recommend the appropriate systems. He is also always available to help with the small questions that bedevil the non-expert. Cannot praise him highly enough.
All work done as I hoped – Michael restored my crashed computer and I found his work to be excellent.
I can honestly say that you helped sort me out when I was at an all-time low with the functions of my Mac – couldn’t have survived without you!
I found Michael from PC Man very knowledgeable and extremely approachable. He did not make me feel like an idiot and I gained some knowledge too!