We take customer service very seriously. Read what our clients have to say about their experience with PC Man
PC Man was recommended to me when we had repeated problems with my home internet connection. We wanted a decent home network to use Sonos, have WiFi that’s reliable enough for me to work from home, and watch Netflix without it dropping out. We’d been trying to do this on the standard BT equipment, but it wasn’t up to it. I told PC Man what we wanted to do, and they just made it all happen. They set up everything we needed, providing all the equipment (including routers and Sonos), ran the cabling under the floors so it’s completely invisible, gave us a really neat ‘hub’ for all the technology, tested it all – even the TV channels – to check we were happy, and made sure we could work everything before they left. We now have fantastic WiFi, TV and music throughout the flat, with no cables showing, and couldn’t be happier. It was a really great service, and I wholeheartedly recommend them.
I’ve been using PC Man for around 5 years for a variety of smaller jobs and one large installation too. For the larger job they installed a projector, screen and sound system for my TV including in ceiling speakers. The whole system is amazing and I’ve been so pleased with the results as it involved working around builders plus they recommended all of the hardware so I didn’t have to worry about a thing. What I really appreciate though is having support on the smaller things. PC Man are able to come to my house or my office, whichever is best for me and sort stuff like routers, buying new laptops, transferring all the data and taking all the hassle out of it for me. Definitely recommend.
We have been using PC Man/Michael to look after our household IT set up for almost ten years now. His advice is clear and accurate, and he listens to what it is you want to achieve. He is always punctual, tidy and efficient. He resolves any issues quickly, and is reliable and trustworthy. In short PC Man provides a great service and I wouldn’t hesitate to recommend him.
Excellent service -We have been using Michael for some years now and he has just finished quite a complex project for us which we are totally delighted with. The quality of Michael’s work is always fantastic in fact his attention to detail is meticulous. He explains everything in a language that I can understand – no techno babble!! He is totally reliable and always sticks to the price quoted. We have never had any surprises with unexpected ‘extras’ that we weren’t expecting. We look forward to working with him again.
Our business relies on networked and hosted systems, which means the quality of those systems and our IT support are probably the most important things we need for the business to function properly. PC Man gives us the quality and reliability we need, but also understands that as we are a small business, we need value for money, and support that we can scale up as the business grows. Highly recommended.
WiFi Problem fixed – I had lots of problems with my connection (WiFi) – kept losing connection. Michael fixed it for me and I’m very happy! I can have no complaints at all – he was punctual and polite.
I found Michael from PC Man very knowledgeable and extremely approachable. He did not make me feel like an idiot and I gained some knowledge too!
Thank you to PC MAN for the efficient way in which my desktop was repaired. After I downloaded a virus, my computer was up and running again better than a new one, in no time at all. Your service was friendly, polite and very professional.
I was very satisfied with the IT service Michael from PC Man provided. He recovered my data with no trouble and transfered from the old PC to set up my new system. He explained what he was doing in straightforward language and worked very fast. It is clear that he is very experienced and competent and I would recommend him to anyone.